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common despatch problems


PROBLEMS
PROBABLE SOLUTION
1)      While fetching the articles from counter/Spl journal/BOs, it shows error message with words “Unconfigured article type”
Ask supervisor to configure bag types correctly under menu “Master -> Bag type”
2)      While viewing the delivery abstract both side, there is a huge difference of articles between receipt side and dispatch side, after autosorting.
Pin range allotment is not complete.  Ask supervisor to go to menu “Master -> Allot Pinrange” and rectify.

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